FAQs

Listed below are some of the frequently asked questions that we have received overtime. This could hopefully help answer your thoughts and curiosity;

Shipping

How long till my order arrives?

U.S Orders: 4-10 Business Days

How do I track my order?

After purchase, you are provided with a link to which you can enter the tracking number for your product. The link to "Track My Package" is also provided in the bottom of the foot menu. Scroll all the way to the bottom of the Home page. 

Product

I have a defective product, what do I do?

The best way to handle your defective product is by contacting us through our contact page. There you can reach us through email where you can explain your situation. We typically respond within 12 hours.  

info@scrunchup.co